Pragmatic play is one of the most innovative multi-product companies in the industry. The company offers a wide range of products to casino operators, including slots and live dealer tables. Its games are available in more than 31 languages, making them accessible to players around the world. Its portfolio includes popular titles such as Buffalo King Megaways and Sweet Bonanza. The company also offers innovative bonus rounds and other features to keep players engaged.
The Pragmatic Play platform allows casinos to create unique slot games for their players. The software allows for customization of game features, including betting limits and reel layouts. It also includes an intuitive interface that helps casino staff manage their content and player base. Additionally, Pragmatic Play’s scalable software is compatible with both desktop and mobile devices.
Slots are a major part of any online casino, and Pragmatic Play has built a reputation as an innovator in the field. The company’s slots feature a variety of themes, innovative bonuses, and high RTPs. They are also easy to play on mobile devices, and the company’s games are licensed and regulated by multiple governing bodies.
Unlike other providers, Pragmatic Play’s slots are based on original gameplay and themes. The company aims to produce new titles that are not clones of existing ones. This strategy has allowed it to retain its player base and expand its market share. It also offers a large number of games in various languages and currencies.
The company’s games are tested by authoritative institutions to ensure fair results and operation of the random number generator. They are also evaluated for their visual appeal and sound quality. Once they pass the tests, the games are approved and released. The company also conducts internal audits for quality assurance.
In 2020, Pragmatic Play received criticism from players for exaggerating potential wins on some of its slots. These games were marketed with videos featuring streamer Roshtein, who claimed max winnings of up to 180,000 times the player’s bet. This led to speculation that the games were designed to be unprofitable for most players.
While Pragmatic Play’s software is top-notch, its customer support team leaves something to be desired. While the company does provide telephone and email support, its live chat service is not available round-the-clock. Additionally, the company does not offer any refunds on its products.
Although Pragmatic Play does not operate its own online casinos, it does license its games to third-party gambling sites. These sites are operated by companies like Engage Entertainment Group and Celicorp Limited, both of which have been blacklisted on this website for failing to pay winners. The company has also signed distribution agreements with game aggregators, which have led to their games appearing on many reputable, high-quality casino sites. However, it is still best to find a site that is licensed and regulated by a reputable gaming authority. You should also check the site’s Terms of Service before deciding to play there.